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Garage Door Safety & Warranty Registration

Garage Door Safety & Maintenance Tips

Congratulations on the purchase of your new home. If your new home came with a new garage door opener, please review the following for the safety of your children and the proper care and maintenance of your garage door and electric opener.

Wall Button

Wires for the wall button are sometimes installed by the electrician below the 5-foot minimum (from the floor) that is required for the wall button. When this happens, we surface-mount the wire and mount the wall button above 5 feet, leaving exposed the wire and the hole the wire comes out of. It has been found that other trades, not knowing the requirement, move the wall button lower to cover the hole in the wall. If this has happened, please give us a call and we will move the wall button higher to meet the requirement at no charge.

Infrared Safety Beams

Infrared safety beams are designed to prevent the door from closing when the infrared safety beams are blocked and are designed to help protect children from injury. We install the infrared safety beam 4 to 6 inches from the floor as required. There are two reasons they may be located outside the required height from the floor:

First, during construction, other trades can accidently knock your safety beams out of alignment and put them back on in the incorrect position. Second, while moving into the home, they can be bumped. During occupancy, normal things like lawn mowers, bicycles, yard tools, etc. can also knock your infrared safety beams out of the required height. In this case, as part of the homeowner monthly safety check of your garage door opener, these infrared beams should be checked and adjusted as needed to meet the safety requirement.

Unfortunately, infrared safety beams were not designed to protect your car or other items that don’t block the safety beam. The first step to making sure of proper safe reverse operation, is to verify monthly that your safety beams have not accidently been bumped or moved, the beam should be maintained at a distance of 4 to 6 inches above the floor.

First, locate your safety beam sensors. You can find your safety sensors located on each side of your garage door at the bottom of each track. Your sensors should be mounted and maintained between 4 and 6 inches above the floor. Remember to double check this each month along with other homeowner maintenance requirements.

Also notice that each sensor contains a light to indicate proper sight of the adjacent light. Garage door openers designate the sending and receiving sensor by color, yellow or red being the sending sensor and green being the receiving sensor. If aligned properly, both sensor lights will be on constantly without interruption for proper operation.

If the invisible sensor line is broken, you’ll notice that one of the lights will be flickering or flashing. This tells you that your garage door opener has something obstructing its path or your beams are out of alignment and will disable the door from closing.

You’ll notice that your garage door opener will alert you if there is an obstruction in the garage pathway breaking the infrared safety beam by flashing lights and audible clicking. At this point, your first step will be to locate and remove any obstruction from your garage door opening. If for whatever reason no obstruction can be found and your receiving sensor continues unlit, it may be possible that one or both of your safety beams may have been knocked out of alignment or are loose. To adjust these sensors, loosen the wing nuts on each sensor by hand and adjust sensor to adjacent beam until you get both lights lit. After both lights are on, retighten the wing nuts by hand and test your operation.

If for any reason you are unable to make these monthly homeowner adjustments, we can provide a serviceman for a minimal fee.

Thank you for taking the time to review this information and thank you for being our customer. If you are in our area, feel free to stop by our 17,500-square-foot facility Monday-Friday, 8 a.m.-5 p.m. or Saturday, 8 a.m.-3 p.m. We look forward to meeting you.

Warranty

Warranty Registration Form

Central Valley Overhead Door warrants all hardware against defects in materials and workmanship.

  • Residential 25-gauge pan door hardware is warranted for one (l) year.
  • Residential 24-gauge pan, sandwich and carriage house door hardware is warranted for three (3) years.

All warranty period begins with the date of installation. Central Valley Overhead Door's obligations are strictly limited to repair or replacement of defective parts and components during the warranty period.

This limited warranty excludes: (1) rust caused by damages or scratching; (2) damage resulting from exposure to corrosive chemicals, corrosive fumes, condensation, water or fire: (3) damages caused by accident, improper use, negligent operation, improper installation, improper maintenance or normal wear; (4) shipping, installation or labor charges; (5) defects in paints or coatings used to finish door sections; (6) any product or component which is modified, altered, or not part of the original door; (7) damages resulting from any circumstances beyond the direct control of Central Valley Overhead Door and (8) minor expansion and contraction gaps in overlay material on carriage house doors.

In the event of a defective component, contact the dealer the door was purchased from within 15 days from discovery of the defect. Central Valley Overhead Door reserves the right to inspect all products alleged to be defective and to verify eligibility of this limited warranty.

THIS LIMITED WARRANTY EXCLUDES ANY LOSS OR DAMAGE NOT SPECIFICALLY UNDERTAKEN HERIN, INCLUDING, WIHTOUT LIMITATION, ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS DEATH, INJURY, DAMAGES TO PROPERTY, OR DAMAGES ARISING FROM LOSS OR USE OF ANY PRODUCT OR FACILITY. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTIES OR FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANDISE, ARE HEREBY EXPERESSED EXCLUDED.

Please complete and submit the form below. This warranty is nontransferable.

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    Central Valley Overhead Door
    2664 N. Business Park, Fresno, CA 93727

    Phone: 559-292-3005
    Fax: 559-292-3029
    Email: sskiles@cvod.com
    Showroom Hours:
    Monday-Friday, 8 a.m.-5 p.m.
    Saturday, 8 a.m.-3 p.m.